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Monday, May 19, 2008 from 8:30 AM - 1:00 PM (CT)
As the dedicated host of HEAT User Groups in Illinois, Wisconsin, and Minnesota, Ticomix continues to demonstrate support and commitment to the HEAT and ITSM software user community. Our ITSM / HEAT user group gives help desk professionals the opportunity to exchange ideas, learn best practices, and discover the newest technologies and the latest trends in the service and support industry.
Ticomix is a provider of products and services for customer relationship management (CRM), sales force automation (SFA), IT service management (ITSM), information technology infrastructure library (ITIL), call centers, help desks, and computer networking. Our mission is to help our clients succeed through effective technology implementation and management. Headquartered in Rockford, Illinois, Ticomix also has a regional presence in Chicago, Illinois; Des Moines, Iowa; Cleveland, Cincinnati, and Columbus, Ohio; Indianapolis, Indiana; Milwaukee and Madison, Wisconsin; San Antonio, Houston, and Dallas, Texas.
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